Matt Grasela
I’ve built the post-sales organizations you’re trying to build.
From a single PS team to a $32M+ global organization. I know what it takes to do the hard work, under pressure, at scale, inside SaaS companies with the goal of going IPO.
I started MG-EQ because I kept seeing the same pattern.
Growth-stage SaaS companies with a great product, a strong sales team, and a post-sale organization that was quietly destroying the value both had worked to create.
I built a professional services organization from zero to $32M, scaled a global delivery team past 300 people. and redesigned the CS motions, health scoring systems, and PS operating models that turned reactive post-sale organizations into proactive revenue engines.
That experience doesn't live in a framework I read. It lives in the decisions I made under pressure, at real companies, at the exact scale you're navigating now.
MG-EQ gives Series B–D companies access to that experience directly — not through a junior associate, not behind a 90-day discovery phase, and not wrapped in a generic playbook that was built for someone else.
AI is changing what post-sale operations look like and most companies are either ignoring it or implementing it without the operational foundation to make it work. We help you build that foundation correctly.
Connect with Matt on LinkedIn
Read the latest Post-Sale Revenue Substack
Listen to The Strategy Seat Podcast